Find the resources you need to keep doing the great job you’re doing.
IT Support
IT Help Desk Hours of Coverage
Monday – Friday, 8:30 AM – 4:30 PM
Contact IT Help Desk
If you are having problems and need IT support, please email itsupport@franklincummings.edu to create a ticket. When emailing itsupport@franklincummings.edu, please include the following:
- In the subject line of the email give a short couple of words concerning the nature of the problem. For example, “printing issues”, “Wifi not connecting”, “password not working”, etc.
- Your name and best phone number to reach you
- A brief description of the problem
- Relative urgency of the problem
- The best time to reach you
College Senate
The College Senate provides a forum for faculty and staff participation in the decision-making process of Benjamin Franklin Cummings Institute of Technology. The College Senate encourages faculty and staff to submit feedback, ideas, and comments.
Discounts on Computers and Accessories
Through the college’s partnership with Dell Technologies, faculty, staff, and students can purchase new tech for school, work, or home at a discount.
Learn more at www.dell.com/franklincummings
COVID-19 Policy
Franklin Cummings Tech is committed to the health and safety of our community. We closely follow all recommendations from the Centers for Disease Control and Prevention (CDC).
Please visit the COVID-19 Response web page for the latest on our COVID-19 policies and recommendations.
Marketing Office
The Marketing office can help you with:
- FranklinCummings.edu website updates (including staff and faculty bios)
- Franklin Cummings Tech social media channel posts
- Business card and nametag orders
Please submit requests to marketing@franklincummings.edu. If you are inquiring about a specific web page, please include the page URL.
Visit the Marketing web page (franklincummings.edu/marketing) for downloadable resources, including:
- Franklin Cummings logos
- Digital letterhead
- Email signature template with social media links
- PowerPoint templates
Links to Online Resources
- Franklin Cummings Employee Benefits Guide
- Downloadable Campus Maps
- Faculty Portal
- Office 365 login
- Sexual Misconduct Policies
- Faculty Bios (Bios are found with each academic program. Please contact marketing@franklincummings.edu if you want to update your faculty bio text or photo.)
